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Named Range when Importing from Excel

Q: The instructions say to edit the named range before importing. How do I do this? A: Here are the instructions on how to set a named range:

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Import Range Error

Q: I am trying to import my employee list into TRAIN TRACK® using the Web interface, but I am getting the error: "The Microsoft® Access®

(303)
500 Internal server Error when importing records

Q: I am receiving a 500 Internal Server error when attempting to import employee records using the web interface. A: This is likely caused by a permissions issue with the upload folder, especially if it is re-r...

(248)
It says my records were imported, but no data was imported.

Q: From the web interface, I am trying to import data. After I go through the import steps, it says my data was imported, but when I look, none of the records were imported. A: Open the import spreadsheet in E...

(303)
Process Timed Out when Importing from the Web Interface

Q: When I try to import records from the Web interface, I get an error message stating that the process timed out.   A: The time out error is likely caused by TRAIN TRACK attempting to parse blank lines. This...

(341)
Unable to import from web interface

Q: When I try to import data from the web interface, I get a 500 error. A: This may be caused by the "Named Range" being removed or changed in your template. Try downloading the template again, and p...

(309)
Unable to import some records in the web edition

Q: I imported some employee records, but the remaining records will not import and I am getting a 500 error. A: Check your import data for special characters, such as apostrophes or ampersands, as these may cau...

(332)
When I import records, only the first 1000 are imported.

Q: When I import data through the web interface, only the first 1000 records are imported. A: The import template includes a named range that spans the first 1000 records. If you wish to import more than 1000 ...

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ODBC Driver Manager Error When Importing Data

Q: I am trying to import an Excel spreadsheet but I am getting the error:  Microsoft OLE DB Provider for ODBC Drivers error '80004005'

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Import Error in Web interface "Warning! The import behavior use a temp folder to save same info..."

Q: When attempting to import through the web interface, I get the following message:

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Classic ASP not installed by default--Error when importing in the Web interface

Q: I am trying to import employees into the web interface but I am getting an error to contact my system administrator or click for more info. When I click for more info, I am routed to a site that states "Clas...

(309)
Error "Incorrect syntax near '" when importing in Web

Q: I am trying to import records in the Web interface but I am getting the error "Incorrect syntax near 'x'". How can I resolve this? A: This error is usually caused by the apostrophe symbol (') being included...

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