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Email from Desktop Interface
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Articles in this category

The Web shows email notices to send, but not the Desktop

Q: If I open the Web interface, I can see email notices to be sent. However, when I open the Desktop interface, it shows no notices to be sent, and clicking "Send Now" doesn't do anything. A: The email notices ...

(358)
Must use STARTTLS

Q: When I try to use the automatic email feature,I get an error message that says "Must use STARTTLS" A: Make sure you select "Use SSL". If you are still unable to send email, try using port 465. If you are usi...

(227)
Gmail with Automatic Email Notices

Q: How do I set up my SMPT Mail Server for use with a gmail account? A: SMPT Outgoing mail server: mtp.gmail.comMail Login User Name: ___________@gmail.com*Mail Login Password: enter the password for your gma...

(415)
Email Reports not formatted for A4 Paper

Q: When I send email reports in .pdf format, the edge is cut off and appears on the next page. A: If you generally use A4 paper, the email notices may not be formatted correctly. A work-around for this is to se...

(322)
Do I need email addresses to notify employees?

Q: I don't have employee email addresses in the database, but I have their phone numbers. Can TRAIN TRACK use the phone numbers to notify the employees of training due? A: No, TRAIN TRACK cannot send texts or m...

(330)
Some employees are not getting email notices

Q: Some of my employees are not getting email notices, but they show up on the list of notices generated. A: Please check to make sure there is no space after the email address on the Employee

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