TRAIN TRACK"

Liberty Labs, LLC TRAIN TRACK Support
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Training on how to use TRAIN TRACK

Category: Getting Started

Q: I would like to have some training on how to use TRAIN TRACK. What is available? A:  We have a variety of resources available to help you learn how to use the software. As always, please feel free to reach o...

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Help Files - Desktop Interface

Category: Help FIles

Here are the help files for the Desktop or Client: https://libertylabs.com/tthelp13/tthelp.html

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Help Files - Web Interface

Category: Help FIles

Here are the help files for the Web interface: https://libertylabs.com/TT13HelpWeb/help.html

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Training Videos

Category: Getting Started

We have a variety of single-topic help videos as well as training vieos covering introductory and advanced features. Client/Desktop Interface Getting Started: https://youtu.be/SI432XHODMo Advanced Features: ...

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Site Validation

Category: Validation

Conducting your own validation? We can help! It can take several months for a member of your team to go through the entire validation process on their own. We can help you get your validation completed in days...

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Zip a file

Category: Knowledgebase

Q: How do I zip a file? A: To zip a file, please follow these steps:1. Right-click on the file. 2. In the pop-up box, select "send to > compressed file".3. Attach the file to your email message and send.Tag...

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New Employee Email Notices

Category: Email from Desktop Interface

First, please double-check to see what your default username/password settings are by going to Options and Settings > Default Username and Password. When adding a new employee, make sure the fields selected ...

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Adding Requirements to a Department or Job Title directly

Category: Required Training

Click on “Lookup Lists” from the ribbon at the top Click on “Departments/Job Titles” Double-click on a Department/Job Title you want to add requirements to Select the required training for that Department/...

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The expression On Open... produced the following error: ODBC connection to (DSN) failed

Category: ODBC

Q: I have successfully set up my ODBC connection, but when I open the Client interface, I get the error "The expression On Open you entered as the event property setting produced the following error: ODBC conne...

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Error when trying to take an exam "Either BOF or EOF is True, or the current record has been deleted. Requested operation required a current record"

Category: Exams

Q: I am trying to take an exam but when I click on "Start Training" I get error "Either BOF or EOF is True, or the current record has been deleted. Requested operation required a current record" A: This typica...

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Error that there is already a user with the username I am trying to add but they are not on my user list

Category: Add or Edit Users

Q: I am trying to add a new user but keep getting error "There is already a user with that name. Please select another user name." but I don't see another user with that username on the Active or Inactive user ...

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Permission Denied Error after entering database user password

Category: Client

Q: I installed the client interface and the ODBC connection was successful, but after opening the client and entering the database user password, I get the error, "Permission Denied". A: Please make sure that ...

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