Q: We just installed/updated our web interface but I can't get to the login page. I get a 500 server error that states that the server does not exist or access denied.

A: Your connection string may need to be updated. To do this, please follow these steps (or contact us for help if you are unsure):

1. Browse to the location of your web pages on your server (usually C:\inetpub\wwwroot\TRAINTRACK).

2. Open the the "Connections" folder and save a copy of the file "TTSERV.asp" which can be found in the folder.

3. Open the file "TTSERV.asp" using Notepad.

4. Edit the string as follows, replacing the user name and password with your database user:

<%
Dim MM_TTSERV_STRING
MM_TTSERV_STRING = "DSN=TTSERV;UID=MyUserName;PWD=MyPassword;database=TRAINTRACK;"
%>