Q: Using the desktop interface, I marked an employee as complete for a training. However, if I look at the Employee Detail screen, under "Status > Completed," nothing appears.

A: The "Status" screens only display the status of required training. If training has not been assigned to the employee, then it will not be included under "status", even if it has been completed. In order to include the training under "status", you will need to assign it as required by job title, department, or for the employee as an individual.

The exception is for the "status > scheduled" screen. This screen shows any scheduled classes, even if the training is not required.

Status of required training can be displayed as one of four options.

1. Status > All Required: this will display the status (needed, completed, expired, failed or scheduled) of any required training.
2. Status > Complete: this will display all required training that is currently complete (not expired).
3. Status > Needed: this will display all required training that has not yet been completed, or that is marked 'failed'.
4. Status > Scheduled: this will display any training that the employee is scheduled to undertake at a set date and time (a class).

The 'Show: Completions' view will display data for any records regardless of whether the training was required. Information can be displayed in a number of ways: