Q: I am trying to send manual email notices "Due to Supervisors" and "Due to Employees", but I am getting an error: "ODBC - call failed. Query Timeout Expired."

A: This error may be caused by a date that is out-of-range. For example, someone could have entered a training release date or exception by hire-date-range in the year 2200 or 220 instead of 2020 by accident. If you are not able to locate any out-of-range dates, we would be happy to review your data for you. Please contact us.

Tags: Can't send email, timeout error.