To create a backup copy of your TRAIN TRACK database and send it to us, please follow these steps:

1. Locate your database file. If you do not know where it is, you can try searching for "TRAINTRACK". You will need to find the actual file, not just the shortcut you use to open the file. It should be a large file, at least 20 MB or more.

2. Right-click on the file and select "Send to > Compressed file".

3. Attach the compressed file to an email message and send.