Support Articles

Can't Edit Data in the Client Edition
Last Updated a year ago

Q: One user can't edit data. The other users can.

A: Here are some things to check:

1. Make sure the user has FULL CONTROL for the folder where TRAIN TRACK is installed.
2. Make sure you are using the correct ODBC driver. This is usually the 32-bit driver.
3. Try deleting and re-creating your ODBC connection.
4. Try using a DSN-less connection.
5. Copy the user interface file from a workstation of a user that is able to edit data, and replace this one with it.
6. Delete and re-create the USER record from the "Edit Users" screen (not the employee record).

Tags: can't edit data, editing data, user can't edit data, read-only.

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