Support Articles

Hyperlinks to files in the Web edition
Last Updated a year ago

Q: Links to files from the web interface are not working. When I paste the link into the browser, it works fine, but when I click the link from TRAIN TRACK, nothing happens. How do I fix this?

Method 1:


The easiest way to set up links to files in TRAIN TRACK is to create a folder within the web application to store all of the files. For instance, on your server, in the following folder: Inetpub/wwwroot/traintrack/**your own custom folder**

Method 2:


If you are not able to move your files to a folder within the web application, you can set up a virtual directory in IIS which will allow you to link to the files where they are stored. Here is an article describing this process:

https://support.microsoft.com/en-us/help/308150/how-to-create-a-virtual-directory-on-an-existing-web-site-to-a-folder-that-resides-on-a-remote-computer


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