TRAIN TRACK® Web Edition Help Manual
Security and Users
TRAIN TRACK® comes with built-in security measures. In addition, your application should be stored on a secure network, and only those with permission to use the application should have access to it through your network.
User Levels
Each user must also be assigned an access level. Each screen within the application is restricted based on user access level. Available user access levels are described below.
User Level Administrator Standard Read-Only Limited Exam Administrator level may edit all records and edit users.
Standard level may edit all records, but not edit users.
Read-Only level may not edit any records.
Limited level may only view records for themselves and their subordinates. These users can add requirements, and add, edit or delete completion records.
Exam level may only log on to take exams, enroll in classes, and view their status.
Passwords and Resetting Passwords
Each user must be given a unique user name and password. Do not allow any generic or shared user names. Passwords stored in the database are encrypted using the SHA-256 one-way encryption algorithm, which is one of the industry standard methods for generating digital signatures. Passwords cannot be read from the data table, and they cannot be retrieved. If a user forgets their password, it must be reset in one of three ways:
1. Passwords may be reset by the administrator by opening the user detail screen and clicking the "reset password" link. The administrator may assign a temporary password which the user will be required to change after logging in.
2. Users can click the "Forgot Password" link from the login screen. If the user has an email address in the database, an email will be automatically sent with a reset password link.
3. Users may reset their own password by going to Users > Reset Password. The user will be required to enter the current password, then type and confirm the new password.
Default Login Name and Password
All new employees are automatically assigned a login name and temporary password based on the configuration you select. You may use their email address, employee name, or ID number. The user will be required to change their password the first time they log in. Passwords must be at least 8 characters (except temporary passwords). Please note that user logins will update automatically when you update or import employee records.
To set your default configuration, follow these steps
2.
Select the default Employee Login.
3. Select the default Temporary Password.
4. Click Save Changes.
Default Password Expiration
You may select the number of days (from their last password reset) before all users to be prompted to reset their password.
To set your default password expiration, follow these steps
1. From the Menu, select Settings > Default Expiration.
2. Set the number of days before Passwords Expire.
3. Set the Default Grace Period before training is due.
4. Click "Save Changes".
Add, Edit, or Delete a User
All new employees are automatically assigned a login name and temporary password so that they may log in to TRAIN TRACK®. These can be their email address, employee name, or ID number (see above). The default selection will be the email address unless you have edited the selection. You may also add and edit users manually.
To manually add a user, follow these steps
| Step | Illustration |
| 1. From the navigation bar, select Users > Add User. |  |
| 2. The Add User screen will open. Type in the user name the user will log in with. This can be the Windows login name, email address, or another unique name. |  |
| 3. Type in a temporary password. The user will be required to change this password when she/he logs in. |  |
| 4. Select the user level:
Administrator: has access to all records, users, and all program functions. |
 |
5. Select the employee name to associate with this user. If the user is not associated with an employee, the user will not be able to take exams or view subordinates. |
 |
| 6. Leave the status set to "active" and click Add User. |  |
To edit a user, follow the below steps. Please note that there is a drop down menu at the bottom of the user list that allows you to filter for Active or Inactive users.
| Step | Illustration |
| 1. From the navigation bar, select Users > View/Edit. |  |
| 2. The User List screen will open. Select the user name you wish to edit. |  |
| 3. The User Detail screen will open. Edit the record (see adding users above for details) and click Save Changes. |  |
To delete a user, follow the below steps. Please note that there is a drop down menu at the bottom of the user list that allows you to filter for Active or Inactive users.
| Step | Illustration |
| 1. From the navigation bar, select Users > View/Edit. | |
| 2. The User List screen will open. Select the user name you wish to delete. | |
| 3. The User Detail screen will open. Click Delete User. |  |
| 4. The Delete User screen will open. Click Delete. |  |
Search Users
To search for a user, from the navigation bar, select Users > Search Users. Type in all or part of the user name, first name, or last name to search for, and click "Go".
Log In and Out
In order to open the application, you will need to log in. On the login page, type your user name and password and click "Login".
Throughout the program, your user name is displayed on the top right corner of each screen.
To log out of the program, from the navigation bar, select Users > Log Out/In. Click "Logout" to confirm logging out of the program.
Timeout
The application will timeout after a period of inactivity and require the user to log in again. The default period is 20 minutes.