Articles in this category Add User Q: How do I add a new user? A: From the Desktop interface, on the ribbon, select the "Database Administration" tab and click "Edit Users".If you are not a registered administrator, you can edit users by enteri... (594) Duplicate Key Error when Adding New User (Client + Web) TRAIN TRACK requires each Licensed User to have a unique login name. In this case, there is already a user listed with the same name as the one you are trying to add. Locate the duplicate user in the Edit User ... (556) Re-activate a User Q: A user is inactive but I want her to be able to use TRAIN TRACK again. What do I do? A: You may activate the user as follows:1. F (518) Forgot Password Q: The "Forgot Password" link is not working. What is wrong? A: To determine why the forgotten password link is not working, please follow these steps: Open TRAIN TRACK and from the menu bar, select... (668)
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