Q: How do I set passwords for employees to take exams?

A: Most users who are taking exams will be using the Web interface (that you open using a web browser). If they have been added as an employee in your database, then TRAIN TRACK will have automatically created a user login for them. 

You may set the default login from the Client Interface from the Ribbon, "Options and Settings" tab, by clicking "Default Login and Password".

You may set the default login from the Web Interface from the Menu Bar, under "Settings > Default Login".

The user will be required to change the password the first time they log in.

If you do not have the Web interface and your employees are taking exams through the Desktop or Client interface, each employee will be required to set their own password the first time they log in. Alternatively, you may set the passwords for them, and then communicate these passwords securely to each employee.

In versions earlier than 12, the user logins are not automatically created and need to be added by the administrator from within the Web interface under "Edit Users".

If you need more assistance with user logins, please contact us and we would be happy to help.