Q: How do I install an update to the Client or the Client + Web Edition?

A: Complete installation instructions are included in your program files. For your convenience, here are the condensed steps.

Back up your database

1. Open SQL Management Studio and find your database in the navigation tree on the left.
2. Right-click on the name of your database and select "Tasks > Backup".
3. In the pop-up window select Backup Type "Full" and Backup Component "Database". Select a secure destination and recognizable file name.
4. Click "OK".

Run the update script

1. Download the installation files from your registration letter and extract them from the .zip file.
2. In SQL Management Studio, from the menu bar, select "File > Open > File" and navigate to the script extracted in the previous step called TTxxxxxx.sql (the x represents a character that may vary).
3. Click 'Execute' (the green arrow or red exclamation point depending on your version of SQL).

Update your Desktop/Client interface

1. From the installation files extracted earlier, locate the TTxxxxSetup.exe file and double-click to launch the installer (if you selected a package without an installer, save the .accde file to the workstation).
2. Follow the on-screen prompts to complete the installation.
3. Launch TRAIN TRACK and enter the updated Registration code (and subscription code if applicable) provided in your registration letter.

Update your Web Application (if applicable)

1. On your web server, navigate to your TRAIN TRACK files located at: C:\inetpub\wwwroot\TRAINTRACK.
2. IMPORTANT: Make a backup of this entire folder and save it to a safe location. Do not skip this step!
3. Locate the new web pages in a zip file in the files you downloaded earlier.
4. Extract the files  (right-click and select "Extract all").
5. Replace your existing pages with the new ones EXCEPT the files in your "Connections" folder.
6. Launch your TRAIN TRACK web application.