Articles in this category Add New User - Client version 10 or earlier Q: How do I add new users to the Client interface? A: To add your new licensed user(s) using the desktop interface, please follow these steps:Set permissions for the new users in SQL Management StudioIf you alr... (353) Add New User - Client version 12 Q: How do I add new users to the Desktop (Client) interface? A: To add your new licensed user(s) using the Desktop interface, please follow these steps:Set permissions for the new users in SQL Management Studio... (340) Add Users to the Desktop Edition version 10 Q: How do I add new users and a new registration code to the Desktop edition? A: To add your new licensed user(s) using the desktop interface, please follow these steps:1. Launch TRAIN TRACK. From the "Start Me... (342) Can't add users in Web edition Q: When trying to use the AdminSetup.asp page to add the first user, I get an error message. A: If you are unable to add records to the database, there may be an issue with your connection or your permissions.... (340) Can't edit users in web interface Q: From the web interface, I can add new users, but I am unable to edit existing users. A: This may be caused by having user names over 20 characters in length. Please contact us for an update to increase the... (312) Search users in desktop interface Q: I can't search the list of users in the desktop interface. When I try to search, nothing is found. A: To search the list of users, please follow these steps:1. Right-click in the "Login Name"... (314) Error that there is already a user with the username I am trying to add but they are not on my user list Q: I am trying to add a new user but keep getting error "There is already a user with that name. Please select another user name." but I don't see another user with that username on the Active or Inactive user ... (9)