Linked files do not open in Cloud Edition
Q: In the hosted web edition, I am trying to add links so that employees may open training files before taking an exam, but my hyperlinks don't work, the files do not open.
A: If you are using the hosted web application, then TRAIN TRACK is on the web and not on your local network, so the program can't recognize a link to a file on your network (i.e. S:\myfolder\myfile). Instead, you need to use a URL link to your file. It needs to be loaded onto a web-enabled server that has a web address accessible from the internet. The address will begin with http:// or https://.
Alternatively, you can upload the files instead of adding a hyperlink.
Tags: hyperlinks, linked files, link file, file link.